ContactUs

We'd love to hear from you! Reach out to the Royal Ontario Museum through our Contact Us page for any questions, feedback, or inquiries regarding your visit, membership, programs, or other Museum-related topics.

Ways to Contact Us

Connect with Us
Offer to donate to ROM’s collections
Book a Group Visit
Volunteer speaking to a group of visitors in the Hands On Gallery
Volunteer Application Form
Filming & Photography Request Form
Photographer carefully placing collection item for photographing
Image Request Form
The ceiling of the ROM Rotunda the gold tiles shimmer in the light coming through the stain glass window.
Requesting a Donation from the Museum
Royal Ontario Museum Michael Lee-Chin Crystal. Bloor Street Entrance.

Phone (10:00 am – 4:00 pm Daily)

Telephone: 416.586.8000
Bell Relay Service : 711

General Information / Ticketing

info@rom.on.ca

Membership

membership@rom.on.ca

416.586.5700

Renewing Members may receive a call from our telemarketing call centre partner, Artsmarketing Services, telephone: 416.849.9486.

Feedback / Concerns

feedback@rom.on.ca

Mail

Visitor Experience
Royal Ontario Museum
100 Queen’s Park
Toronto, ON
M5S 2C6
Canada

Media Inquiries

Reach out to our dedicated media team for information, interview requests, and collaboration opportunities that will inspire and engage your audience.

media@rom.ca

Code of Conduct

While communicating with staff at the Royal Ontario Museum, it is expected that the ROM's Code of Conduct will be followed, which can be reviewed here. Any offensive, abusive, disparaging, or defamatory communication or conduct towards any ROM staff via email will not be tolerated, and these emails will not be responded to. We appreciate your understanding and patience as we respond to all the emails that are received.